Free Shipping on Order Over $25
Save Up to 25% on Pets Products
Use '10OFF' & get 10% off on $100+ Orders
Previous slide
Next slide

Delivery Information

At Dealz Woot, Co., we are committed to delivering your orders promptly and efficiently. To provide a seamless shipping experience, we have partnered with Cainiao Global Express (Choice) as our exclusive delivery service. Please read the following policy carefully to understand our shipping terms.

Order Processing Time

  • All orders are processed within 2-3 business days (excluding weekends and holidays) after your order is confirmed.
  • Orders placed after 8:00 am (UTC) will be processed on the next business day.
  • You will receive an order confirmation and a shipment notification email with tracking information once your package is dispatched.

Shipping Method and Delivery Time

All orders are shipped exclusively through Cainiao Global Express (Choice).

  • Cainiao Global Express (Choice): 7 – 14 Business Days Worldwide ($0.99 or FREE If Order Amount exceed $25)

Note: Delivery times may vary slightly depending on the destination, customs clearance, and local delivery conditions. Please allow extra time during peak periods or holidays.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your order using the Cainiao Global Express tracking portal or via the link provided in the notification or via Track Order page.

International Shipping and Customs Duties

  • We offer global shipping through Cainiao to a wide range of countries.
  • For international shipments, the customer is responsible for any import duties, taxes, or customs clearance fees imposed by the destination country.

Delivery Issues and Delays

If your order is delayed, lost, or damaged, please contact us at [email protected] within 7 days of the estimated delivery date. We will work with Cainiao Global Express to resolve the issue promptly and offer a refund or replacement if necessary.

Address Accuracy and Changes

Please double-check your shipping address during checkout. Dealz Woot, Co. is not responsible for orders shipped to incorrect addresses. If you need to modify your address, contact us at [email protected] before your order is dispatched.

Missed Delivery or Failed Attempts

If the carrier is unable to deliver your order (e.g., recipient unavailable), Cainiao Global Express may:

  • Leave a notice for re-delivery or pickup
  • Return the package to a local facility for collection

Please follow the carrier’s instructions promptly to avoid delays or returns.

Returned Packages due to Non-Delivery

If your order is returned to us due to non-delivery (e.g., incorrect address or failure to pick up), we will notify you to arrange a re-delivery. Additional shipping fees may apply for re-shipment.

Contact Us

If you have any questions or concerns about your order or delivery, feel free to reach out to us: [email protected]

Thank you for shopping with Dealz Woot, We are proud to offer fast and reliable delivery through Cainiao Global Express (Choice) and aim to provide you with the best experience.

Facebook Instagram Pinterest Tiktok

About Company

We are bold and adventurous and believe in living life to the fullest. We create modern, seasonal items and contemporary, colourful everyday essentials. With us, a richer life doesn’t cost a fortune.

Help & Support

Legal Notice

Sign Up & Win

‘Join & Win’ $100 worth of Gift Pack before the 31st of November 2024! 

© 2024 Dealz Woot Co., All Right Reserved.

Visa Mastercard American Express Apple Pay Google Pay PayPal

Refunds

Frequently Asked Questions

What is your return policy?
We accept returns within 3 days of delivery, provided the item is in its original condition and packaging.
To initiate a return, please contact our customer support team or visit the returns section on our website for instructions.
Customers are responsible for return shipping costs unless the return is due to our fault (e.g., wrong item shipped).
Refunds are typically processed within 7 – 14 business days after we receive the returned item.
Sale items may be eligible for return, but please check the specific terms on our website for details.
If you receive a defective item, please contact our customer support team immediately. We will arrange for a replacement or refund.
Refunds are issued to the original payment method used at the time of purchase.
Yes, we offer exchanges for items of equal value. Please contact our customer support team to arrange an exchange.
If you lost your receipt, please contact our customer support team. We can help verify your purchase using your email address or order number.

Delivery

Frequently Asked Questions

What shipping options do you offer?

We provide reliable shipping through our delivery partner, Choice (Cainiao Global Express). Please note that orders typically take 7-14 days for delivery. Select this option at checkout, and we’ll ensure your package is on its way!

Once your order has shipped, you will receive an email with a tracking number and a link to track your package on our website. Also you can use our Order Tracking page.

Delivery times may vary, but with our partner Choice (Cainiao Global Express), orders typically take 7 – 14 days to arrive.

Yes, we offer international shipping to most of countries.
If your package hasn’t arrived within the expected delivery time, please check the tracking information. If you need further assistance, contact our customer support team.
If you need to change your shipping address, please contact us immediately. We can make changes as long as the order hasn’t been processed for shipping.
If your package is lost or damaged, please contact our customer support team. We will assist you in filing a claim and ensuring you receive a replacement or refund.
Yes, we offer shipping insurance at checkout to protect your order against loss or damage during transit.
Yes, we offer free shipping on orders over $25. Check our website for specific promotions and details.

General

Frequently Asked Questions

How can I contact customer support?
You can reach our customer support team via email at [email protected]. Our standard support hours are Monday to Friday, 9 AM to 5 PM.
Unfortunately currently we don’t have any loyalty programs.
Our privacy policy can be found on our website under the “Privacy Policy” link at the bottom of the page.
Yes, we frequently run promotions and discounts. Check our website or subscribe to our newsletter to stay updated on the latest offers.
If you need to change or cancel your order, please contact our customer support team as soon as possible. We can assist you as long as the order hasn’t been processed for shipping.
We accept various payment methods, including credit cards, debit cards PayPal, Google Pay and Apple Pay.
We value customer feedback! You can share your thoughts by filling out our feedback form on the bottom of this page.
Yes, But unfortunetly you can’t purchase them from store directly, Just reach our customer support via [email protected] and we’ll arrange it for you.

Submit Your Feedback

We value your feedbacks!

Become a Supplier

Supplier Registration

Customer Feedbacks

USB Type-C Cable for my smartphone, 2 meters. Just like the one in the photo! I've bought several from this brand before, and they’ve been fantastic. The cable is braided, not the usual rubbery material that tends to crack and break over time. These hold up really well, even with frequent use. I like to keep an extra one on hand, especially for traveling, and at this price, it's totally worth it. Plus, the fast shipping is a nice bonus!
A***** P****
★★★★★
It’s smaller than I initially expected, but it works well and gets the job done. The adhesive makes it easy to apply and remove without hassle.
Q***** R*****
★★★★
C'est une lumière très puissante, je suis étonnée !!! Elle est livrée avec un câble pour la charger et elle est chargée ! Faites attention à vos yeux ! Elle dispose également d'une option de lumière de police et d'une option de lumière SOS !! Fonctions RVB Options de luminosité + et - Et lumières blanches froides et chaudes
C*****
★★★★★
The items arrived surprisingly fast, within a week.I really liked the rope, and it has a nice feel to it. I’ll share more detailed feedback later, but so far, I’m satisfied and would recommend it. I didn’t have any interaction with the store, so my rating is based solely on the product.
K**** A********
★★★★★
The product arrived in good condition. The material feels a bit simple but durable, easy to use, and offers good lighting. It also arrived earlier than expected. I would buy again.
O*** J**
★★★★★

{woo.products.all.reviews.limit.10.show.load.more.btn}